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Our Services
 
Exceeding Solutions provides complete range of call centre/telemarketing services and support to deliver these services in the way that best meets customer needs.
Customers are the key to any business and it’s imperative to keep the existing customer happy. Our strategically designed services help our clients to expand their market share, acquire more customers, increase sales and enhance customer service.

Our services Includes :
 
Lead Generation and Appointment Setting Services
Exceeding Solutions ensures our clients increase their sales by spending more time with qualified prospects and less time trying to find them. With an experience team of appointment-setting specialists. Our focus is to enhance the relationship between our clients and new potential customers. We do this by ensuring the products and services of our clients are properly represented before they meet with any new potential customers.

Lead Generation is not a new form of gaining new business, but we have a new approach. Generation of quality lead and keeping the sales pipeline full is critically essential for every business. We specialize in generating good quality leads for you. Our lead generation services makes sure that our client’s don’t waste time doing "cold calls".
 
Inbound Customer Service and Up selling
Exceeding Solutions offers inbound customer services 24 hours, round the year. So, now we shall not let you miss your important business calls, as your customer satisfaction needs are efficiently managed by us. Every single call, routed in our call center is efficiently handled by trained and professional customer service representatives and we ensure your precious customer is satisfied and gets the right information for his queries.
 
Outbound Services
Outbound telemarketing enables you to reach your customers in an exciting and innovative way. Exceeding Solutions outbound call center help you to meet and exceed your sales in very effective and efficient manner.
We provide customized outbound services that includes :-
• Direct Telemarketing
• Order Processing
• Surveys and Market Research
• Lead Generation
• Appointment Setting
• Voice and Email Follow-up Services
• Product / Service Promotions
• Sales
• Collections (First & Third Party)
 
Collection Services
We work with various lending institutions, debt buyers and premier collection agencies in the US and Canada to service the consumer debt collections market. We recover debt in various stages of delinquency including 1st Party, Pre-Charge off, Primary, Mid-Primary, Secondary, Tertiary, Quaternary & Quints and work on products ranging from Bankcards, Retail Charge Cards, Signature and Personal Cards to Lines of Credit, Auto Loans and Telecom.